Hospital Claims

Emergency hospitalization at a network hospital:
In case of an emergency if an insured member goes to a network hospital he/ she will be required to present his / her original health card.

The hospital will check the validity of the health card and admit the patient for treatment.

The hospital will itself notify Allianz EFU Health Insurance Ltd of the hospitalization within 24 hours and approval will be given as per policy terms and conditions.

Once the insured will be discharged it will be the hospital’s responsibility to send the original bills along with all supportive documents and a copy of the approved Pre authorization / Approval form to Allianz EFU Health Insurance Ltd and payment would be made directly to the hospital.

Planned hospitalization at a network hospital:
If an insured is advised admission and plans to get hospitalized at a network hospital then he /she will send a Pre Authorization form filled and signed by the treating physician to Allianz EFU Health Insurance Ltd three days prior to the admission for approval.

Approval will be given if the treatment is covered as per the policy terms and condition.

Once approval is given the insured will get hospitalized at the network hospital take treatment and get discharged. The hospital itself will send the original bills along with all supportive documents and a copy of the approved Pre authorization form to Allianz EFU Health Insurance Ltd.

Payment would be made directly to the hospital.

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