Claims

Submission of Non Network Claims

If an insured member takes treatment at a non network hospital then he / she will pay the hospital bills    and collect all the original documents from the hospital.

The insured will then submit the original hospitalization documents along with a completely filled          claim form to Allianz EFU Health Insurance Ltd at following address:

Claims Department
Allianz EFU Health Insurance Ltd.
D 136, Block 4,
KDA Scheme 5,
Clifton,
Karachi 75600

Phone: 111-HEALTH (111-432 584)


Our claims team will review the documents and approve the claim if no further information is           required and the treatment taken is covered as per the policy terms and conditions. Payment in               all such cases will be made within 15 days of the receipt of the claims.

In case of any query or incomplete documentation a requirement letter will be forwarded to the       insured / client and if the claim is not payable as per the policy terms and conditions then a regret letter       will be forwarded indicating the reason for non payment.

* Please read carefully the instructions given at the beginning of the claim form and submit a       completely filled form along with all original supportive documents.